Frequently Asked Questions

To help you use our services, we have put together a series of questions and answers to help you use our services better. We have also provided some general information about managing your web submission. If we have not answered your question after browsing this section, please contact us, and we will get back to you. Official.my is a set of free web-based tools that allow you to submit your website to over 300 search engines without having to install any software on your computer. It is not a complete software package for submitting your website. It is intended to be an easy-to-use website without having to learn a complex software package

What steps do I need to follow when using Submit?

Simply visit https://www.official.my/addurl.php to begin the submission process and enter your web URL, email, and captcha. Once you are done, click submit and you will be redirected to another page. Wait for your web submission to complete, and you will receive a confirmation email shortly.

Why do I have to use my own email address?

Some search engines and web directories require confirmation of your email address for submission. Enter an alternate email address and check your inbox after submitting.

Why are my pages not indexed?

If your site is indexed by search engines. This does not mean that the search engine has read and indexed the entire page. In many cases, the search engine has not even read the page. It only knows where the page is because it has seen links on pages it has read (links from other websites). And even if a search engine has read a page, it may not have read the entire page.

Why is my connection sometimes slow?

It depends on what kind of internet connection you are using. Each individual search engine takes about 3 to 12 seconds to complete the process. For your information, our web server is located in the USA.